NNERB Privacy Policy

Last Updated: Monday 3rd, 2025

Introduction

NNERB ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, or related services (collectively, the "Service"). By using the Service, you consent to the practices described herein. If you do not agree, please refrain from using the Service.

Information We Collect

We collect and process various types of data to deliver and enhance our Service, including:

Personal Identification Information

• Name
• Email address
• Phone number
• Date of birth
• Address (if provided voluntarily)

Account Information

• Username
• Password (encrypted)
• Profile picture (optional)
• Account preferences

Financial Information

• Payment details (processed via secure gateways)
• Billing address (if provided)
• Transaction history

Usage Data

• IP address
• Browser type and version
• Time zone and location data
• Device information (e.g., operating system)
• Interaction data (e.g., pages visited, clicks, time spent)

Cookies and Tracking Technologies

• Cookies (to improve user experience and track usage)
• Web beacons and tracking pixels (for analytics)

How We Use Your Information

We use your information for the following purposes:

To Provide and Maintain Our Service

• Manage your account and provide customer support.
• Process transactions (e.g., program enrollments, payments) and send confirmations.
• Facilitate communication (e.g., messaging, announcements).

To Improve Our Service

• Analyze usage patterns to enhance features.
• Develop new tools and functionalities based on user needs.

To Communicate with You

• Send updates, newsletters, and promotional materials (with your consent).
• Respond to inquiries and support requests.

To Ensure Security and Compliance

• Monitor for fraudulent activity and ensure platform security.
• Comply with legal obligations and resolve disputes.

To Personalize Your Experience

• Provide tailored content, such as program recommendations.
• Customize the Service based on your preferences.

How We Share Your Information

We may share your information under the following circumstances:

Service Providers

With third-party vendors (e.g., payment processors like WiiPay Caribbean, cloud services) who assist in operating the Service.

Business Transfers

In connection with mergers, acquisitions, or asset sales, your data may be transferred to the new owner.

Legal Requirements

If required by law or to protect the rights, property, or safety of NNERB, its users, or the public.

With Your Consent

For purposes disclosed at the time of collection or with your explicit consent.

Publicly Available Information

Information you share in public areas (e.g., discussion boards) may be visible to other users.

Data Security

We employ administrative, technical, and physical safeguards, including encryption and secure servers, to protect your data. However, no system is entirely secure, and we cannot guarantee absolute protection against unauthorized access or breaches.

Retention of Data

We retain your personal information only as long as necessary for the purposes outlined in this policy, to meet legal obligations, resolve disputes, or enforce agreements. Data no longer needed is securely deleted or anonymized.

Third-Party Links

The Service may include links to third-party websites or services (e.g., payment gateways, virtual meeting platforms). We are not responsible for their privacy practices. Please review their policies before use.

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have such data, contact us to have it removed.

International Data Transfers

Your data may be transferred to and stored on servers outside Trinidad and Tobago, where data protection laws may differ. By using the Service, you consent to such transfers.

Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted here, and significant updates will be communicated via email or platform notifications. Continued use after changes implies acceptance.

Your Choices and Rights

You have the following rights under applicable laws, such as the Data Protection Act of Trinidad and Tobago:

• Access: Request a copy of your data.
• Correction: Update inaccurate or incomplete data.
• Deletion: Request erasure of your data, subject to legal exceptions.
• Objection: Object to certain data processing.
• Withdraw Consent: Revoke consent where applicable.

To exercise these rights, contact us at support@nnerb.com.

Contact Us

For questions or concerns about this Privacy Policy, reach us at:

• Email: support@nnerb.com
• Phone: +1 (868) 703-0614

Compliance with Local Laws

NNERB adheres to applicable data protection laws, including the Data Protection Act of Trinidad and Tobago, to safeguard your privacy.