Effective Date: March 3rd, 2025
Last Updated: June 13th, 2025
Welcome to NNERB! NNERB is a comprehensive, web-based platform designed to streamline business operations for coaches, teachers, business owners, administrators, and employees. It integrates client management, program administration, billing, communication tools, and analytics into a single, user-friendly system. Additionally, NNERB provides a client-facing experience, allowing potential clients to search for programs, enroll, and pay securely online.
By accessing or using NNERB’s website, mobile applications, APIs, or any related services (collectively, the “Service”), you agree to be bound by these Terms of Use (“Terms”). These Terms constitute a legally binding agreement between you and NNERB. Please read them carefully. If you do not agree with these Terms, you must not access or use the Service.
“Service”: The NNERB platform, including its website (nnerb.com), mobile applications, APIs, software, and all associated tools, features, and underlying technology.
“User”: Any individual or entity using the Service, including Business Owners, Administrators, Employees, and Clients.
“Business Owner”: The primary account holder, typically an entity or individual, responsible for managing a business account on NNERB and for the actions of its associated Administrators and Employees.
“Administrator”: A user authorized by the Business Owner to manage certain aspects of the business account.
“Employee”: A user who interacts with clients and programs but has limited administrative permissions as defined by the Business Owner.
“Client”: An individual who enrolls in programs, purchases services, or otherwise interacts with a Business Owner through the Service.
“User Content”: Any and all data, text, images, videos, materials, or other information that a User uploads, submits, posts, or transmits to or through the Service. This includes program materials, client data, messages, and profile information.
“Subscription”: A recurring payment plan that grants a Business Owner access to specific features and tiers of the Service.
“We,” “Us,” “Our”: NNERB, the entity providing the Service.
To use the Service, you must:
You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately at support@nnerb.com of any unauthorized use of your account. NNERB is not liable for any loss or damage arising from your failure to protect your account credentials.
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Service strictly for lawful purposes and in accordance with these Terms.
You agree not to:
You retain all ownership rights to your User Content. You are solely responsible for your User Content and the consequences of posting or publishing it. By uploading User Content, you represent and warrant that you have all necessary rights, licenses, and permissions to do so.
By uploading User Content, you grant NNERB a non-exclusive, worldwide, royalty-free, sublicensable license to use, host, store, reproduce, modify, display, and distribute your User Content for the sole purposes of operating, providing, improving, and promoting the Service. This license ends when you delete your User Content or your account, unless your content has been shared with others who have not deleted it.
User Content must not be illegal, defamatory, obscene, fraudulent, infringing on intellectual property rights, invasive of privacy, or otherwise injurious to third parties. We reserve the right, but not the obligation, to remove or edit any User Content that violates these Terms.
The Service, its visual interfaces, graphics, design, compilation, information, computer code, products, software, and all other elements (excluding User Content) are owned by NNERB and protected by intellectual property laws. NNERB’s name, logo, and marks are our trademarks and may not be used without our prior written permission.
If you provide us with any ideas, suggestions, or feedback regarding the Service ("Feedback"), you grant NNERB a perpetual, irrevocable, worldwide, royalty-free license to use, implement, and commercialize such Feedback in any manner without any obligation or compensation to you.
Access to certain features of the Service requires a paid Subscription. All applicable fees will be clearly disclosed to you prior to purchase. You agree to pay all fees, including any applicable taxes, in a timely manner with a valid payment method.
Unless you cancel your Subscription before the end of the current billing period, it will automatically renew for an equivalent period. You authorize us to charge your payment method for the renewal term. You may cancel your Subscription at any time through your account settings. The cancellation will take effect at the end of the current billing period, and you will retain access to the Service until then.
We reserve the right to change our Subscription fees. We will provide you with at least 30 days' advance notice of any price changes. Your continued use of the Service after the price change becomes effective constitutes your agreement to pay the new amount.
Payments made by Clients to Business Owners are processed through integrated third-party payment gateways (e.g., WiiPay Caribbean). NNERB is not a party to these transactions and is not responsible for processing or refunding them.
Refunds for fees paid by Clients for programs are at the sole discretion of the Business Owner offering the program. All fees paid by Business Owners to NNERB for Subscriptions are final and non-refundable, except as required by applicable law or at our sole discretion. No refunds or credits will be provided for partially used subscription periods.
The Service is provided on an "as-is" and "as-available" basis, without any warranties of any kind, either express or implied, including but not to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, NNERB and its affiliates, officers, and employees shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from your use of the Service. In no event shall NNERB's total aggregate liability to you for all claims related to the Service exceed the greater of (a) the total amount of fees you paid to NNERB in the six (6) months prior to the event giving rise to the claim, or (b) one hundred Trinidad and Tobago Dollars (TTD $100.00).
You agree to defend, indemnify, and hold harmless NNERB, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; or (iii) your User Content, including any claim that it infringes on a third party's intellectual property rights.
You may terminate your account at any time by following the instructions in your account settings. Upon termination, your access to the Service will be disabled.
We reserve the right to suspend or terminate your account and access to the Service at our sole discretion, without notice or liability, for any reason, including if you breach these Terms. For severe violations, such as illegal activity or actions that harm the integrity of the Service, termination may be immediate.
Upon termination, all licenses and rights granted to you under these Terms will immediately cease. We are not liable for any damages resulting from the termination of your account. Business Owners remain responsible for all outstanding financial obligations incurred prior to termination. We may retain or delete your User Content in accordance with our Privacy Policy and applicable law.
The following sections will survive any termination of these Terms: User Content and Intellectual Property (5), Payment, Subscription, and Refund Policy (6), Disclaimers and Limitation of Liability (7), Indemnification (8), Governing Law and Dispute Resolution (10), and General Provisions (11).
These Terms are governed by the laws of Trinidad and Tobago, without regard to its conflict of law principles.
In the event of a dispute, you agree to first contact NNERB support at support@nnerb.com to attempt to resolve the issue informally. If the dispute is not resolved within 60 days, it shall be resolved through final and binding arbitration in Port of Spain, Trinidad and Tobago, conducted in English.
You agree that any arbitration or legal proceeding shall be limited to the dispute between us and you individually. To the full extent permitted by law, (i) no arbitration or proceeding shall be joined with any other; (ii) there is no right or authority for any dispute to be arbitrated or resolved on a class-action basis or to utilize class action procedures; and (iii) there is no right or authority for any dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.
We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on the Service and/or by sending you an email notification at least 30 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and NNERB regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
For questions about these Terms, please contact us: