Best Management Software for Multi-Site Swim Schools: Scaling Beyond the Spreadsheet
Managing one pool is hard; managing two is chaos without the right systems. Discover how to solve instructor conflicts, unify family databases, and get a single view of your business.
The "Growing Pains" of Scale
When you open that second location, spreadsheets stop working. Suddenly, you have instructor scheduling conflicts, families with kids at different pools, and no easy way to see total revenue.
- Scheduling Chaos: Instructors double-booked across locations.
- Data Silos: "North Pool" doesn't know "South Pool" has a waitlist.
- Blind Spots: You can't see a single "business health" dashboard.
Key Feature Requirements for Large Pools
Unified Family Profiles
Handle families who have one child at "North Pool" and another at "South Pool". The Client Manager links siblings under one paying parent for unified billing.
- Single Parent Login
- Multi-location Billing
- Sibling Linking
Skill Tracking Continuity
Ensure a student’s level progression is accessible to any instructor at any location. Progress Tracking travels with the student, not the pool.
- Digital Levels
- Instructor Access
- History Logs
Automated Waitlists
Don't just collect names. Use the Waitlist Manager to automatically identify openings and clean up your lists by deleting old preferences.
- Clean Data
- Expiry Timers
- Waitlist Priority
The "Best of" List
NNERB
Built for scale without the bloat. The Attendance Kiosk handles high-volume entry in seconds, while the Staff Schedule automatically detects instructor conflicts across locations.
- Strengths: Fast check-in (critical when 50 kids arrive at once), multi-location conflict detection, unified reporting.
- Verdict: Simpler software often beats "enterprise bloat" for speed and usability.
iClassPro
A heavyweight in the industry, known for deep customization and heavy reporting features.
- Strengths: Highly custom reports, long track record.
- Watch for: High price point and complexity that can slow down front-desk staff.